#li-hybrid Bigabid is an innovative technology company led by data scientists and engineers devoted to mobile app growth. Our proprietary ad platforms powered by machine learning are a culmination of that devotion.
We deliver valuable results and insights for a fast growing clientele of major app developers using elite programmatic user acquisition and retargeting technologies.
We are looking for a motivated, customer-centric individual to join our Customer Success team as a Team Leader. In this role, you will support and manage a group of CSMs managing a number of customers of various sizes.
As a Customer Success Team Lead, you will be responsible for empowering the team while leading and formulating Customer Success best practices aimed at maximizing customer satisfaction, and overall customer lifetime value.
The ideal candidate is resilient, detail-oriented, organized, and with outstanding communication and people skills.
Responsibilities: